Better than you know yourself

A small but significant UI change in Google shows how they plan to go about world domination. Lovely simple cross selling of their services and building a suite almost as if they could hear this excellent interview with Jakob Neilsen when he compares them to Yahoo!  At the same time, they’re pushing out the personalised search.

For any one who’s not tried it. Click “web history” (top right when you’re logged in) and then ask yourself who knows me better than I know myself?

Google interface May 2007

Would you like widgets with that?

Lots of widgets (Mac OSX) 

Tonight’s media widgetised was the fourth in the Chinwag live series of events. This one is part of a broader collection of discussion groups about the effects of widgets, and I’m delighted to be speaking at the next one, being organised by Ian at NMK and Beers & Innovation.

Staging was massively improved but more importantly we were also treated to an exciting panel and an engaged audience. Steve Bowbrick kept things moving along swiftly and Fergus Burns of Nooked and Kaj Häggman of Widsets both had massive depth of experience.

I suppose it’s unsuprising that there was a few detours into the definition of the term. We ended up with the “content or service atomised and made available for sharing”, as well as “website peel offs” which is a nice take. Interesting discussions too about the common runtime environments and sandboxes that are coming from Microsoft and Adobe.

Obviously there’s been a lot of talk about this year being the year of the widget. If that means anything, we’re going to have to work out what these things are for and how they provide business value as well as consumer value.

The response to the question about whether widgets were just complex affiliate marketing wasn’t brilliantly complete but three basic models did get talked about in a variety of terms

  1. Widgets as affiliate-style traffic generation, allowing relevance and atomisation but returning users to a base website
  2. Widgets as branded utility
  3. Widgets as the whole experience, just in the wrong place (as it were)

(I’d add a fourth, widgets as just a subset of the broader church of mash-ups, SaaS and web-service integration) 

One thing irked a little. The panel as a whole and the chair in particular were very scathing about widgets on mobiles, the claim being that the networks have excessively locked down handsets (preventing widgets) in order to protect revenues.

Well, I’m not saying networks don’t think about protecting revenue streams but I think this is exceptionally over simplistic, especially when networks could benefit enormously from the traffic such tools would generate. For all the that the widget-merchants on the panel talked about the importance of user-focus and usability, no one could see the problem with opening up mobile phones to the random and unpredictable behaviour of unpoliced widgets. Widsets may well provide the decent security and usability framework that is required. The alternative is an unthinkable security and usability nightmare as Andrew Orlowski points out here. How exactly will Vodafone or Orange’s oursourced call centres handle calls about a malfunctioning widget!!

Feeding the disease

There’s seems to have been a massive surge in Facebook popularity, amongst my contacts at least. Can this new contender catch up with the mighty MySpace? Currently Facebook is trailing by 20m users to MySpace’s 180m and Live Space’s 120m.

If they can, it will be testament to their user-centred approach over MySpace’s feature loading. And what’s the feature that best matches a user-need? It must be matching users’ desire to feed the very noughties craving for continuous partial attention.

Facebook delivers twitter-like features to a new level, turning general user actions into usable community content snippets, displaying a constant feed of information not just about status but also in structured information. “John has added Amelie to his favourite films”, “X and Y are now friends”, “Z in now single” and transforming potentially dull information to a great mini soap opera.

Statuses

Keep it up lads. And here’s another  great little tool which maps your network, showing the relatively popularity of your friends and how they all link together:
Bored of the book

This twitter is undergoing “planned maintenance”

Proving that despite their inability to cope with massive demand, Twitter still has a sense of humor (and following up from their page-not-found error), here’s twitter’s 500 (server error) page which has been available for all to see for much of the last 24 hours:

Twitter “planned maintenance”

Not a great advert for Ruby on Rails (on which the site is built) but convincing evidence that the site is indeed incredibly popular.

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